Rob Smale, Claims Director of Ageas Insurance discusses the revolution in operational methods known as Systems Thinking which he believes has delivered major benefits to customers.

Rob Smale, Claims Director of Ageas Insurance discusses the revolution in operational methods known as Systems Thinking which he believes has delivered major benefits to customers.
The report by the CMA into the future of motor insurance may have been rightly condemned as being of little or no value, but their decision to walk away from… Read more »