Our Commitment to Compliance, Integrity, and Excellence.
we believe it is our responsibility to support our insurer clients in navigating the complex landscape of regulations, legislation, and industry guidance that governs their operations.
Treating Customers Fairly is embedded in our culture. We are committed to delivering services that reflect openness, honesty, and transparency—whether we’re engaging with policyholders, third parties, or intermediaries.
We take a proactive approach to fraud prevention, working closely with our insurer partners to identify and challenge exaggerated or false personal injury claims. Our practices align with the relevant ABI Codes of Conduct, ensuring ethical and compliant claims handling.
Our unique model is designed to eliminate conflicts of interest between suppliers, insurers, and policyholders. Internally, our recruitment, remuneration, and recognition policies are structured to align our team with a shared goal: delivering high-quality, cost-effective, and timely vehicle repairs.
Halo is a trusted and integral part of our clients’ supply chain. We take our role seriously in safeguarding the interests of both policyholders and insurers. Above all, we never compromise on safety or quality—every repair meets the highest standards to ensure customer confidence and satisfaction.
