At Halo, we believe that lowering costs should never mean sacrificing quality. That’s why we’ve completely re-engineered the vehicle repair process to deliver exceptional results with unmatched efficiency.
Our innovative repair methods and process management systems enable insurer clients to reduce claims costs, all while maintaining the highest standards of repair quality and integrity.
Fast Turnaround, Exceptional Service
Policyholders benefit from a premium service experience, with 80% of repairs completed within just 3 days of vehicle receipt, and 100% returned within an average of 4 days. This rapid turnaround ensures minimal disruption and maximum satisfaction.
Smart Cost Management
Significant savings are achieved through our unique Halo pricing model, strategic overhead control, and a repair-first approach that prioritises restoring damaged parts over replacement. Our advanced customer management techniques also help mitigate inflated claims unrelated to the incident.
Results That Matter
Our relentless focus on cost efficiency delivers savings for our insurer partners, while consistently outperforming industry benchmarks in customer satisfaction.
Additionally, our streamlined processes significantly reduce administrative burdens, enabling our clients to enjoy lower costs, higher quality outcomes, and a superior repair experience.
