Halo: Safe and Supercharged – The Future of EV Repair
At Halo, we’ve invested in a forward-thinking business model built around delivering an extraordinary customer experience and ensuring the safe repair of electric vehicles (EVs). We’re not just preparing for the future—we’re delivering it today.
With over 1.7 million fully electric vehicles now registered in the UK—a fourfold increase from just 400,000 at the end of 2021—EVs now represent more than 5% of all vehicles on UK roads. In response to this rapid growth, Halo has developed a scalable, future-ready EV repair model that delivers exceptional service to policyholders while helping insurers reduce costs—without compromising on quality.
A New Standard for EV Customers
EV drivers are investing in more than just a vehicle—they’re investing in a cleaner, smarter future. These customers deserve more than just a repair; they deserve a tailored, standout service experience in the event of a claim.
Our new Safe and Supercharged EV Repair Model builds on our five-star Trustpilot-rated service, reimagined to meet the unique needs of EV owners. It’s a bold step forward in customer care, safety, and sustainability.
Purpose-Built Facilities for EV Excellence
Our dedicated EV Hub Sites feature:
- Specialist EV workbays designed to meet the latest health and safety standards
- Rubberised flooring and bespoke tool stations for safe, efficient repairs
- Free external EV charging stations for customer convenience
Expertise That Powers the Future
We’re redefining EV training through a combination of:
- Accredited external training and internal development programmes
- A dedicated Centre of Excellence for EV repair
- Clearly defined procedures and specialist equipment training
This investment in people and process has created a team of EV experts ready to deliver safe, high-quality repairs that meet the demands of tomorrow’s mobility.
Future-Proofed, Scalable, and Ready
As EV adoption continues to rise, so too will the volume of EV-related claims. Halo’s scalable model is designed to grow in step with this demand, ensuring we remain at the forefront of the industry.
With our Safe and Supercharged EV Repair Model, we’re building a stronger, more resilient business—ready to support our clients, customers, and people well into the future.
